Privacy Policy
Last updated: November 2026
This policy explains how this service handles data when providing cross-border network acceleration, account management and customer support. Account and billing data are used to deliver subscriptions and are not network access logs. Please review the scope of our data handling before using the service. See our Terms of Service for plan and refund rules.
Account and Order Data
No email address is required to create an account; a username and password are sufficient. Account details are used to identify you, verify logins and manage subscription benefits. Passwords should be stored as irreversible hashes. Do not include unrelated personal details in your username or support tickets, and do not share your password or full subscription credentials with customer support.
Order records include the selected plan, amount, payment status and transaction reference. They are used to activate the service, reconcile accounts and process refunds. Traffic usage and reset status are used to measure plan usage and do not include browsing content. Any issue descriptions or attachments you submit in a support ticket are used only to resolve the related issue.
No-Logs Policy and Operational Information
This service follows a no-logs policy. We do not record which websites users visit, store browsing content, visited URLs or DNS query history, or create connection logs that could be used to reconstruct an individual's browsing activity.
Connection times, source addresses and destination addresses are not persistently stored as user connection history. Temporary session state needed for network forwarding is released when a session ends. Aggregate traffic used for billing is not associated with specific websites. To diagnose service issues, we may process operational error information that does not include browsing content, and clear it once its purpose has been fulfilled. Account login security records and website access analytics are handled separately and are not combined to reconstruct network activity.
Access Analytics and Local Storage
Analytics on the marketing website help us understand page visits, referral sources, button clicks and basic device settings so we can identify page issues and improve the reading experience. These analytics cover pages on this site only, not other websites users access through international routes. Account passwords, subscription credentials and payment credentials must not be sent as analytics event data.
Cookies and browser local storage may be used to identify sessions and maintain login status and language preferences. The account panel may store a login token locally so that later requests can identify the account. You can clear this data in your browser settings, but may need to log in again or reset your preferences. Clearing browser storage does not delete your account or orders on the service.
Payment Processing and Necessary Disclosure
Alipay / WeChat / USDT are supported. Payments are handled by the relevant third-party channel. This service receives payment results and transaction reference information needed to complete orders; payment account passwords are not required. Once you visit a third-party payment page, that provider's privacy rules apply to its data processing. Transaction records on public networks are also subject to the mechanisms of the relevant network.
This service does not sell account data. When data is processed or disclosed to complete a payment, provide necessary technical support or meet legal obligations, the purpose and scope must be limited. Third parties should access only the information needed for the relevant task.
Retention Periods and Deletion Requests
Account data is retained for as long as the account remains active and the data is needed to provide the service. Order, payment and refund records are retained as required for reconciliation, dispute handling and applicable law. Support tickets and diagnostic information are cleared once the issue is resolved and the relevant purpose has been fulfilled. Data is not retained indefinitely simply because it is technically possible to do so.
To access, correct or delete your data, log in to the panel and submit a support ticket describing the account and scope of your request. We will verify account ownership to prevent accidental deletion. Deleting an account may affect subscription access and future inquiries. Records that must be retained by law or are involved in an ongoing dispute will be restricted to the necessary purpose and cleared when the basis for retention no longer applies.
Data Protection and Policy Updates
This service uses military-grade encryption to protect network transmissions and limits data access permissions according to business needs. Encryption does not replace your responsibility to protect your devices and account. Keep your password and subscription credentials secure, and log out after using the service on a shared device.
If there are significant changes to processing purposes, data scope or user rights, we will update the date on this page and provide details through a site announcement or panel notice. Where consent is required for a new purpose, we will obtain it separately; a policy update does not replace authorization. If you have questions about this policy, you can submit a support ticket through the panel.