Regional Reference · Connection Paths · Use Cases

International Routes and Server Selection

Start by choosing a destination region, then compare connection paths.
The route name is just a starting point; what matters is how it performs for your needs.

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Browse Routes by Region

The table below is a static reference to regions and route types, not a complete route list or live status report. Check the user panel and your client for available regions, cities and route types.

Streaming support does not guarantee access to a particular catalog. Platforms determine availability based on your exit IP, account region and their own policies, so results need to be tested. On smaller screens, swipe horizontally to see all columns.

International Route Regions and Cities
Country / Region City Route Type Streaming Support
Asia Pacific
JapanTokyoIEPL Dedicated LineTest to confirm; access depends on the platform’s results
SingaporeSingaporeIEPL Dedicated LineTest to confirm; access depends on the platform’s results
Hong Kong, ChinaHong KongDirectTest to confirm; access depends on the platform’s results
JapanOsakaRelayTest to confirm; access depends on the platform’s results
South KoreaSeoulDirectTest to confirm; access depends on the platform’s results
AustraliaSydneyRelayTest to confirm; access depends on the platform’s results
North America
United StatesLos AngelesRelayTest to confirm; access depends on the platform’s results
United StatesSeattleDirectTest to confirm; access depends on the platform’s results
United StatesSan JoseRelayTest to confirm; access depends on the platform’s results
United StatesNew YorkDirectTest to confirm; access depends on the platform’s results
CanadaVancouverRelayTest to confirm; access depends on the platform’s results
CanadaTorontoDirectTest to confirm; access depends on the platform’s results
Europe
ItalyMilanRelayTest to confirm; access depends on the platform’s results
GermanyFrankfurtDirectTest to confirm; access depends on the platform’s results
United KingdomLondonRelayTest to confirm; access depends on the platform’s results
FranceParisDirectTest to confirm; access depends on the platform’s results
NetherlandsAmsterdamRelayTest to confirm; access depends on the platform’s results
SwedenStockholmDirectTest to confirm; access depends on the platform’s results
Other Regions
BrazilSão PauloRelayTest to confirm; access depends on the platform’s results
ChileSantiagoDirectTest to confirm; access depends on the platform’s results
South AfricaJohannesburgRelayTest to confirm; access depends on the platform’s results
United Arab EmiratesDubaiRelayTest to confirm; access depends on the platform’s results
TurkeyIstanbulDirectTest to confirm; access depends on the platform’s results
IndiaMumbaiRelayTest to confirm; access depends on the platform’s results

City names identify the connection’s exit location; they do not mean the destination website’s servers are located there. A broad network footprint does not mean every region is suited to every use case.

See available routes in the panel →

IEPL, Relay and Direct

These labels describe how a route is organized, not how well it performs. Understand the path your traffic takes, then decide whether it suits your network.

Dedicated Network Path

IEPL Dedicated Lines

IEPL generally refers to an international private Ethernet-based connection. In acceleration services, some cross-border traffic may travel over a dedicated path before reaching the destination website through an exit server. The benefit is greater control over key parts of the route—not identical response times from every website.

If you often have long evening sessions, upload files or use interactive tools, compare how consistently this route handles those tasks. Local Wi-Fi, your access provider and the destination service still matter; a dedicated-line label is no substitute for end-to-end testing.

Cost considerations: Dedicated capacity typically involves leased links and capacity planning, so resource costs are generally higher than for ordinary public internet routes. Check the plan page for pricing; a route name alone does not imply an extra fee.

Entry Point to Exit

Relay Routes

A relay route first sends your connection to an entry server, which then forwards it to a remote exit server. Entry and exit points can be optimized separately, so a route that looks indirect on a map may work better than connecting directly to a remote location from your network. Suitability depends on your access network and the forwarding path.

Relay routes are worth considering for everyday browsing, international websites and situations that require an exit in a particular region. If the connection establishes but content loads inconsistently, compare different entry points to the same exit region. Change one variable at a time so you can identify the cause.

Cost considerations: Relays use resources for the entry point, forwarding and exit, with costs depending on the network and capacity. A relay is not necessarily cheaper or faster than a direct route.

Direct Connection to a Remote Server

Direct Routes

A direct route generally means the client connects to a remote server without an additional relay entry point configured by the service. Traffic still passes through carrier routers on the public internet, so the physical path is not necessarily straight and may still encounter congestion.

When public internet connectivity from your local network to the destination region is good, a direct route can be a straightforward choice. Try it for everyday browsing and as a comparison when troubleshooting a relay route. If performance varies by time of day, compare again during your usual usage hours.

Cost considerations: The route may be simpler to organize, but costs can still vary by exit data center, international peering and capacity. The “direct” label alone does not indicate route quality or plan value.

Choose Routes by Use Case

Being able to connect is just the starting point. Compare routes using the tasks you actually do instead of relying on names or geographic distance.

Web and Documents

Everyday browsing: Check that pages load fully

If you do not need a specific region, start with a nearby Asia Pacific exit and adjust based on how websites perform. Check more than whether the home page appears: test images, attachments, search results and pages behind a login. A site may host static resources in different regions, so one page loading successfully does not mean every feature will work smoothly.

Keep your local network and destination website constant, changing only the route you are testing. Once you find one that works for you, save it as your regular route and keep an alternative with a different route type. That makes it easier to compare when a site has trouble, without retesting the entire list.

Video and Streaming Libraries

Streaming: Confirm the region, then test continuous playback

Platforms such as Netflix and Disney+ consider exit region, account eligibility and their own policies when determining available content. A country in a route name does not guarantee access to that country’s catalog. After connecting, check the region and content shown by the platform, then play the title you want and test continued playback, seeking and resuming.

Video quality also depends on the source, device, browser capabilities and platform plan. If quality drops, first check whether downloads are using your local bandwidth, then compare other routes in the same region. If only one platform fails while other sites work, check that platform’s access requirements before assuming the whole network is at fault.

Read the streaming guide →
Chat and Generation

AI Tools: Keep the region and session consistent

Before using tools such as ChatGPT, Claude or Gemini, check which regions they serve and whether your account meets their requirements. A network connection only addresses the traffic path; it does not grant account access. Reaching the sign-in page does not confirm that file uploads, long responses or other features have been tested.

A route suited to AI tools should keep your connection stable during the tasks you use regularly. Test with typical prompts, file uploads and downloads. Keep the exit region consistent during a session. If something fails, note where it happened and distinguish between an account message, a website response and a network interruption. Avoid switching regions repeatedly, which can make troubleshooting harder.

Explore the AI tools guide →
Interaction and Matching

Gaming: Match the region of the game server

Gaming performance depends on the server’s location, carrier interconnection and traffic routing. The nearest exit point may not be the closest to the game server. Check your game region first, then compare routes to that region and confirm that your client supports routing the relevant traffic. This page does not present general international routes as a dedicated gaming acceleration service.

Compare using the same game region and similar local network conditions. Check login, matchmaking, voice chat and reconnection. If websites work but the game does not, the cause may involve protocols, traffic routing or platform rules. Repeatedly switching countries is unlikely to help; check the client configuration and game messages instead.

Meetings and Collaboration

Work: Prioritize stability and organizational access requirements

When accessing international collaboration tools, check more than whether the website opens: test meeting audio and video, shared documents and file transfers. Work systems may have regional, device or organizational access restrictions, so follow your organization’s security requirements. Avoid changing exit regions during a meeting or file upload, as this may force the session to reconnect.

Unlimited devices let you use the service across computers and mobile devices, but each device still needs a correctly configured client. Keep plan data usage in mind when using multiple devices. Test your connection before starting work and keep an alternative route available. For access to an organization’s private network, confirm compatibility with your administrator first.

Troubleshooting Steps for Connection Issues

Narrow down the cause before changing routes. A reproducible description is more useful than simply saying the connection is poor.

Start with Your Local Network

First make sure the device can access the internet, then check that the client has loaded a valid subscription and selected the intended route. After switching Wi-Fi networks, waking from sleep or updating the client, you may need to reconnect. If no websites are reachable, compare other local network conditions to rule out an access-network issue.

Next, use a familiar international website as a control. If it works but a particular service returns an error, note the message, the action that failed and the exit region. If several services fail at once, compare different route types to see whether the current route is involved.

Check Configuration and Billing Separately

Check route connectivity and account status separately. Monthly subscription data resets each month on the activation date, not on the first of the calendar month; the difference for a mid-cycle upgrade is prorated by the remaining days. Data packages remain available until used and never expire. If a subscription will not work, check the plan and data status in the panel before reviewing the client configuration.

For further help, submit a support ticket through the panel. Include your device platform, the route name shown in the client, what you were doing when the issue occurred and the troubleshooting steps you have already tried. Do not include passwords or full subscription details in screenshots. The refund policy offers a 30-day money-back guarantee; see the Terms of Service for how to request one.